Welcome to the We Like Clean’s Family. We appreciate your consideration of our services and look forward to developing a long-lasting relationship. This is a list of the most frequently asked questions.
Is We Like Clean Insured?
Yes! Our General Liability and Workers Compensation insurance ensures that our clients are protected. A copy of our policy is available upon request.
How Many Service Pros Are Scheduled for the Cleanings?
Depending on the size of the project we will schedule accordingly.
What Supplies / Equipment Clients Need to Provide?
None. We provide all supplies and tailor specific equipment to each project’s needs.
What happens if I have to reschedule and/or cancel my service?
We understand that things come up and we will accommodate to scheduling changes.
How Do I Make a Payment?
We Like Clean accepts cash, checks, and all major credit cards. We also accept all forms of electronic payments (PayPal, Venmo, Zelle).
Can I leave a tip?
Yes, tips are very much welcomed.
How do I make special requests?
Simply call or email us at reservations@welikeclean.com with your specific requests. Requests should be made with days in advance prior to the cleaning to ensure we can block enough time and update billing accordingly for your requests.
What is the We Like Clean guarantee?
We want you to be absolutely delighted with the cleaning service! Report any concerns to our office at 773-993-6003 or email us at reservations@welikeclean.com within 24 hours after the service. We will return and re-clean the area(s) of concern at no cost to you.
What do you do with pets?
We love pets! However, for the safety of our service pros we kindly ask that on the day of your cleaning service all pets be secured.
We do not use sub-contractors as our employees at We Like Clean.
All Service Pros are We Like Clean’s employees. They participate in the company’s training program, go through background checks, receive benefits, and are paid according to the law. We remit employment insurance, service tax and income tax, workers compensation, and general business liability insurance. A copy of our policies are available upon request.